Frequently Asked Questions

Yes – Football Insights is licensed by the Malta Gaming Authority (MGA) and holds a separate operating licence from the UK Gambling Commission. Both regulators require segregation of player funds, regular compliance audits and anti‑money‑laundering checks. You can verify the current licence numbers on the MGA’s public register and the UKGC’s licensed operators list.

To verify your account, Football Insights asks for a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID), a recent utility bill or bank statement showing your address, and, if you plan to use a card, an image of the card used (with middle digits masked). The documents are usually reviewed within 24‑48 hours, after which you receive an email confirmation.

Football Insights accepts Visa and Mastercard (credit/debit), Skrill, Neteller, ecoPayz, direct bank transfer and the cryptocurrencies Bitcoin, Ethereum and USDT. Deposits are instant for e‑wallets and crypto, while card and bank transfers take 3‑5 business days. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers require 3‑5 business days. Football Insights does not charge deposit fees, though network fees may apply for crypto transactions.

Yes – any bonus credited for hitting a prediction milestone carries a 30× playthrough requirement on the bonus amount only. You must clear the wagering within 14 days, and only bets placed on matches covered by Football Insights count toward the target. For example, a $10 bonus would need $300 in qualifying bets before withdrawal.

You can set deposit limits or self‑exclude directly from the ‘Responsible Gambling’ section of your account settings. Choose daily, weekly or monthly caps on deposits, or select a self‑exclusion period ranging from 24 hours to several months; the platform will immediately block log‑in and halt any open bets. If you need a longer break, you can request a permanent self‑exclusion, which cannot be reversed without a new verification process.

Football Insights builds its pre‑match predictions using a statistical model that blends recent team form, head‑to‑head records, player‑level data and tactical analysis from our in‑house experts. The output is a probability estimate for each outcome, not a guaranteed result. In‑play odds fluctuate rapidly in response to live events, so the pre‑match probabilities may not reflect current market prices; use them as a reference, not a substitute for real‑time odds. Football Insights does not guarantee profit and encourages responsible gambling.